General conditions

Crijns Carproducts > General conditions

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This website, including subdomains and services offered, is operated by:

Crijns BVBA
Maastrichterstraat 51

3740 Bilzen

Registered in the Crossroads Bank for Enterprises (CBE) under the number 0425.239.882. Our VAT number is BE 0425.239.882.

Call: 089 41 27 25
Email: info@crijns-carproducts.be
Stop by: Maastrichterstraat 51, 3740 Bilzen
Check here for opening hours:

  • Mon - Fri: 7 am - 7 pm
  • Sat: 8am-7pm
  • Sun: 9:30 a.m. - 6 p.m.

General conditions

Please find below the general terms and conditions of sale.

Any user who accesses this website declares his or her agreement to these General Terms and Conditions. As a user, they also declare that they are authorized to commit themselves to these General Conditions of Sale, or make this commitment under the supervision and with the consent of an authorized person.

If you do not agree to these terms, we recommend that you no longer use this website.

We can always decide to change our Terms and Conditions, without giving rise to any compensation. If changes are made, they will of course apply for the future, so you are never bound to anything unwanted.

Using the website

As a user of our website and services, you should be aware that this is entirely at your own risk. The website can be visited without any kind of guarantee or condition. Of course, we have taken all necessary measures to make it work as securely and well as possible. However, giving an absolute guarantee is not possible. As a user, you can possibly suffer damage from errors and/or viruses that plague our website and servers. We are not responsible for this.

To ensure the accessibility of our website and services as smoothly as possible, we will always take all measures to reduce the risk of breakdowns and interruptions. Again, we are not responsible for damages resulting from lack of access.

Certain content can be downloaded from our website. Any download is at the user's risk.

Users and third parties who compromise the proper functioning and safe character of our website through their actions resulting in a lack of accessibility of our website will be the only person liable for the damage caused. If this person is a user, he has an obligation of indemnity to Crijns BVBA.

Information on the website

Crijns BVBA strives to ensure that all information on the website is correct, clear, accurate and up to date. We may therefore change, supplement or delete our website and its content at any time. No matter how much time and work we put into this, we cannot guarantee that the information available always meets these expectations. If there are any information deficiencies on our website, we will correct them as soon as possible. Crijns BVBA is not liable for any direct or indirect damage that might arise from the use of the information, products and services offered.

If you have comments or questions about the quality of the content or security you may let us know at info@crijns-carproducts.be

Privacy

If you place an online order, of course we need your data. By entering these details on the website, you give us permission to use them. We need them for the administrative side of your order, but also for delivery, invoicing, marketing and advertising campaigns/promotions. Of course, we keep those data private and they are safely stored in our secure, non-public database. You may rest assured, they are certainly not passed on to third parties. Also, as a buyer, you always have the right to request or modify this data. In this way, Crijns BVBA respects the Belgian law of December 8, 1992 on the protection of privacy in the processing of personal data.

Questions? Comments? Contact us at info@crijns-carproducts.be

Cookies

The Crijns BVBA website uses cookies. These are small pieces of information that are sent and stored on your computer. We use these cookies to recognize you the next time you visit the website, so there is no need to re-enter your details. They also allow us to collect information about the use of our services and thus improve and adapt them to the needs of our visitors. The cookies are not used to access information on your computer.

You can always set your computer not to accept cookies. However, this may cause problems when ordering or using other features and services.

Right of Withdrawal

As a consumer, you have the right to inform us that you renounce the purchase, without payment of any penalty and without giving a reason within 14 days from the day following the delivery of the goods or the conclusion of the service agreement. You will therefore bear the direct cost of returning the goods. We will indicate the cost of this or provide an estimate, if this cannot be reasonably calculated in advance.

For personalized products, the cooling-off period & right of withdrawal is dropped based on the Article VI.53,3 in the Code of Economic Law. So be careful with products you have personalized, you can no longer return them.

We may wait to refund until we have received the goods back or until you have demonstrated that you have returned the goods, whichever comes first.

During the first 14 days after delivery, we expect you to handle the order and its packaging with care. If you still wish to return the goods as described above, you may only unpack or use them to the extent necessary to assess whether you wish to keep the item. Returned goods may be fitted but not used. If you return the goods, this must be done if possible together with the original packaging, with all delivered accessories and in the original condition and packaging.

You can return your return package via mail or courier. Or bring it in to our store yourself.

Exceptions

With some products and/or services, it is not possible to waive the purchase:

  1. Products with a personal character or specially provided according to customer requirements
  2. Discounted products and sale products
  3. Products with expiration dates.
  4. Some products we cannot take back for hygienic reasons (if their packaging has been opened).
  5. If the products are picked up by the consumer himself in the store. Here the consumer has the opportunity to view the products; this is no longer a "distance selling" situation.

Here the right of renunciation expires and the purchase cannot be waived.

Intellectual property

To protect the content of our website, we use intellectual property rights. By content we mean all texts, notes, articles, drawings, photos, videos, audio and ideas,.... They are protected by copyright, software law, data and banking law, drawings and models law and other applicable property rights.

Copyright, software law and database law protect the technical nature of the website.

Applicable trade name law or trademark law protects any trade name we use on our website.

As a user, you have only a limited right of access and use of our website. You can use it only in a personal, non-commercial context.

Applicable law

Our general conditions and terms of sale are administered in accordance with Belgian Law. Disputes fall under the jurisdiction of the Courts of Tongeren or the Justice of the Peace of Genk.

If the operation of one or more provisions of our terms and conditions is compromised, it will not affect the validity of the remaining points in this agreement.

For disputes, you can also visit the Online Dispute Resolution (ODR) platform.

Terms of Sale

Prices and payment

All prices listed are always inclusive of VAT and all other taxes required to be borne by the customer. If transport, reservation or administrative costs are charged, this will be stated separately. The indication of price refers exclusively to the items as it is described verbatim.

All invoices are payable in cash, on the due date, unless otherwise specified on the invoice.

The protest against the invoice must be made in writing and by registered mail within 8 days after the invoice date. One is requested to always mention the date and invoice number.

Without prejudice to the exercise of other rights available to Crijns BVBA, in the event of non-payment or late payment, the client shall owe interest at 10% per annum on the unpaid amount. This applies ipso jure and without notice of default as of the date of default. Furthermore, the client shall owe, ipso jure and without formal notice, a fixed compensation of 10% on the amount in question, with a minimum of €50 per invoice.

Delivery

Products will be delivered only in the countries for which the website allows delivery. Delivery of products will be made to the extent possible within the time specified in the individual order confirmation. Erroneously transmitted delivery addresses are the responsibility of the buyer and may result in additional charges.

The stated delivery times are not binding, but are given merely as an indication. No delay in delivery can give rise to breach of the sale or payment of damages in favor of the buyer, except in cases of intentional delay.

We have the right to make partial deliveries.

In case of non-delivery of the goods, any sums paid by the buyer will be refunded without interest or other compensation.

Retention of title

Delivered goods remain the property of Crijns BVBA until paid for in full, including all costs and charges, interest and fees. In the event of non-payment, Crijns BVBA has the right to take back the goods at the buyer's expense.

Complaints and damaged items

Complaints and any visible damage and/or qualitative deficiencies of an item or other shortcoming in delivery, must be reported within 8 days of delivery, under penalty of forfeiting any right.

Warranty

Under the Act of September 21, 2004 on consumer protection in the sale of consumer goods, consumers have legal rights. Each item is subject to the legal warranty from the date of purchase by (if applicable delivery to) the first owner. Any commercial warranty does not affect these rights.

The warranty is not transferable.

To invoke the warranty, the customer must be able to present proof of purchase.

Force majeure

Crijns BVBA is not liable for delays due to events beyond our normal control. This includes production interruptions, work forces, transportation delays, strikes, work stoppages, which may affect either ourselves or our suppliers, even if they are foreseeable.

Discounts

Discounts and discount codes are not cumulative unless otherwise stated.
Discounts and discount codes are not valid on promotions and gift certificates.